New: Auto-sync with Shopify
Reduce Order Cancellations with Shopify App
Give customers the power to fix order mistakes after checkout, reducing cancellations, preventing refunds, and cutting support tickets.
Free 14-day trial
No coding required
Why Reducing Cancellations Matters for Shopify Stores
Many Order cancellations stem from preventable order mistakes. When customers can’t make changes themselves, merchants face more refunds, support tickets, and churn.
Reduce Cancellations by Giving Customers Instant Post-Purchase Control
– Powered by Account Editor
Account Editor gives shoppers controlled flexibility to update their orders before fulfillment, without contacting support and without risking revenue loss.
How Brands Reduce Cancellations With Account Editor
Trusted by 3,000+ Shopify brands, managing 500,000+ real order edits, and backed by 200+ 5-star reviews.
What Merchants Think About Account Editor
See How Customers Edit Orders in Real-Time
01
Customer clicks “Edit Order”
Right from the order status page immediately after checkout.
02
Update details instantly
They can update shipping addresses, swap or remove items, or change quantities.
03
Automatic Sync
Once they submit, Shopify syncs their changes in real-time, no manual intervention needed.
04
Instant Confirmation
The customer and merchant both receive confirmation via automated notifications.
Give Customers the Flexibility That Reduces Order Cancellations
Empower shoppers to correct mistakes before fulfillment—reducing cancellations, preventing refund requests, and improving overall customer satisfaction. Account Editor improves order accuracy, saves support hours, and helps merchants automatically recover revenue.