5/5 | 195+ Reviews

Let your customers fix their own orders—before they reach your support inbox.

Account Editor is the post-purchase editing toolkit for Shopify. Reduce cancellations, prevent delivery errors, and unlock upsell revenue—automatically.

Install on Shopify

Watch Demo

Used by 500+ Shopify merchants

Backed by 184+ 5-star reviews

2M+ successful order edits

Are you on Shopify Plus? Book a call with our team →

Trusted by 500+ forward-thinking brands on Shopify

Join the merchants using Account Editor to reduce support tickets, prevent costly shipping errors, and increase post-purchase revenue.

184+ 5-star reviews on Shopify App Store

Built for Shopify certified

2M+ shopper actions processed

Used by brands across fashion, food, gifts, and electronics

5/5 | 170+ Reviews

— Suiplay0x1

"Reduced our address change tickets by 80%"

— Suiplay0x1

— Suiplay0x1

"Reduced our address change tickets by 80%"

— Suiplay0x1

— Suiplay0x1

"Reduced our address change tickets by 80%"

— Suiplay0x1

— Freshcutpaper

"Post-purchase upsells increased revenue by 25%"

— Freshcutpaper

— Freshcutpaper

"Post-purchase upsells increased revenue by 25%"

— Freshcutpaper

— Freshcutpaper

"Post-purchase upsells increased revenue by 25%"

— Freshcutpaper

— Metrobrazil

"Customers love being able to edit their orders"

— Metrobrazil

— Metrobrazil

"Customers love being able to edit their orders"

— Metrobrazil

— Metrobrazil

"Customers love being able to edit their orders"

— Metrobrazil

— Houndarchives

"Prevented hundreds of shipping errors"

— Houndarchives

— Houndarchives

"Prevented hundreds of shipping errors"

— Houndarchives

— Houndarchives

"Prevented hundreds of shipping errors"

— Houndarchives

— Koreessentials

"Setup was incredibly easy and fast"

— Koreessentials

— Koreessentials

"Setup was incredibly easy and fast"

— Koreessentials

— Koreessentials

"Setup was incredibly easy and fast"

— Koreessentials

— Circular

"Support ticket volume dropped immediately"

— Circular

— Circular

"Support ticket volume dropped immediately"

— Circular

— Circular

"Support ticket volume dropped immediately"

— Circular

— Ochaandco

"The ROI was clear within the first week"

— Ochaandco

— Ochaandco

"The ROI was clear within the first week"

— Ochaandco

— Ochaandco

"The ROI was clear within the first week"

— Ochaandco

— 221btactical

"Perfect for our outdoor gear customers"

— 221btactical

— 221btactical

"Perfect for our outdoor gear customers"

— 221btactical

— 221btactical

"Perfect for our outdoor gear customers"

— 221btactical

See how Account Editor works for your store →

Watch Demo

Real impact. Real numbers.

Powerful post-purchase actions—powered by your customers.

Account Editor has processed over half a million self-service changes across Shopify stores—without a single support ticket.

Trusted by 500+ Shopify merchants

From fashion to food to subscription boxes—brands trust Account Editor to save time, cut support tickets, and increase order value.

184+ 5-star reviews on Shopify App Store

🔐 Built for Shopify certified

🛍 Used by 500+ stores

Brew Bros •

Hello Sweets •

Urban Pup Co •

Glow Theory •

Ember Tech

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

270,016

Items updated by shoppers

Quantity changes made easy

📊 Data updated live from real Shopify stores using Account Editor

Every post-purchase issue costs time, money, and trust.

Account Editor turns them into opportunities.

Support is drowning in post-checkout requests

Customers want to fix typos, change sizes, update addresses

Your team gets flooded with manual tickets

Fulfillment delays or mistakes hurt customer trust

Account Editor makes shoppers self-sufficient

Let them edit address, item, quantity, or cancel — right on the Order Status page

Result: Fewer tickets, faster operations, happier customers

Support is drowning in post-checkout requests

Customers want to fix typos, change sizes, update addresses

Your team gets flooded with manual tickets

Fulfillment delays or mistakes hurt customer trust

Account Editor makes shoppers self-sufficient

Let them edit address, item, quantity, or cancel — right on the Order Status page

Result: Fewer tickets, faster operations, happier customers

Support is drowning in post-checkout requests

Customers want to fix typos, change sizes, update addresses

Your team gets flooded with manual tickets

Fulfillment delays or mistakes hurt customer trust

Account Editor makes shoppers self-sufficient

Let them edit address, item, quantity, or cancel — right on the Order Status page

Result: Fewer tickets, faster operations, happier customers

Every refund or cancellation hurts your margins

Most upsell tools disrupt conversion

yourstore.com/order-status

Order #12345

Need to make changes?

Edit Items or Quantity

Change what you ordered

Update Shipping Address

Fix address mistakes

Add Recommended Items

Complete your order

✓ Self-service editing • No support ticket needed

✓ Self-service editing

Built for Shopify. Built for your customers.

See how AE saves hours of support every week

Install Free on Shopify

Watch Demo

Powerful post-purchase tools—without the dev work.

From editable orders to post-purchase upsells and smart cancellations—Account Editor gives you full control over what happens after checkout.

Editable Order Widget
Let Customers Fix Their Own Orders
Allow customers to change quantities, swap variants, or update contact details—right from their Order Status page.
Cuts support tickets by 30–50%.
See How it works
Timeframe Control
Set Edit Time Limits (Auto-Hide Widget)
You decide how long orders can be edited: 15 minutes, 24 hours, or until fulfilled.
Prevents last-minute changes and fulfillment conflicts.
See How it works
Refund Logic + Fees
Recover Revenue with Smart Cancellations
Let customers cancel cleanly—while you control refund method, restocking fees, and Shopify Flow triggers.
Avoids chargebacks and manual handling.
See How it works
Thank You Page Offers
Upsell After Checkout—Automatically
Show personalized upsells right after checkout, on the Order Status page—without hurting conversions.
Increase AOV without third-party apps.
See How it works
Address Validation + Shipping Recalc
Fix Bad Addresses Before It's Too Late
Customers can fix address typos, and we'll recalculate tax + shipping instantly using Shopify's native APIs.
Reduces failed deliveries and returns.
See How it works
Localization + PDFs
Multi-language Widgets & Branded Invoices
Display AE in any language with auto-fallbacks. Customers can download branded invoices that update live after edits.
Fully compliant across regions and branding standards.
See How it works

Editable Order Widget
Let Customers Fix Their Own Orders
Allow customers to change quantities, swap variants, or update contact details—right from their Order Status page.
Cuts support tickets by 30–50%.
See How it works
Timeframe Control
Set Edit Time Limits (Auto-Hide Widget)
You decide how long orders can be edited: 15 minutes, 24 hours, or until fulfilled.
Prevents last-minute changes and fulfillment conflicts.
See How it works
Refund Logic + Fees
Recover Revenue with Smart Cancellations
Let customers cancel cleanly—while you control refund method, restocking fees, and Shopify Flow triggers.
Avoids chargebacks and manual handling.
See How it works
Thank You Page Offers
Upsell After Checkout—Automatically
Show personalized upsells right after checkout, on the Order Status page—without hurting conversions.
Increase AOV without third-party apps.
See How it works
Address Validation + Shipping Recalc
Fix Bad Addresses Before It's Too Late
Customers can fix address typos, and we'll recalculate tax + shipping instantly using Shopify's native APIs.
Reduces failed deliveries and returns.
See How it works
Localization + PDFs
Multi-language Widgets & Branded Invoices
Display AE in any language with auto-fallbacks. Customers can download branded invoices that update live after edits.
Fully compliant across regions and branding standards.
See How it works

Editable Order Widget
Let Customers Fix Their Own Orders
Allow customers to change quantities, swap variants, or update contact details—right from their Order Status page.
Cuts support tickets by 30–50%.
See How it works
Timeframe Control
Set Edit Time Limits (Auto-Hide Widget)
You decide how long orders can be edited: 15 minutes, 24 hours, or until fulfilled.
Prevents last-minute changes and fulfillment conflicts.
See How it works
Refund Logic + Fees
Recover Revenue with Smart Cancellations
Let customers cancel cleanly—while you control refund method, restocking fees, and Shopify Flow triggers.
Avoids chargebacks and manual handling.
See How it works
Thank You Page Offers
Upsell After Checkout—Automatically
Show personalized upsells right after checkout, on the Order Status page—without hurting conversions.
Increase AOV without third-party apps.
See How it works
Address Validation + Shipping Recalc
Fix Bad Addresses Before It's Too Late
Customers can fix address typos, and we'll recalculate tax + shipping instantly using Shopify's native APIs.
Reduces failed deliveries and returns.
See How it works
Localization + PDFs
Multi-language Widgets & Branded Invoices
Display AE in any language with auto-fallbacks. Customers can download branded invoices that update live after edits.
Fully compliant across regions and branding standards.
See How it works

Start editing smarter today

Install Free on Shopify

Proven impact across 500+ Shopify stores

Account Editor isn't just a nice-to-have—it's a support cost reducer, upsell revenue driver, and customer satisfaction booster. Here's what merchants are seeing in the first few weeks.

Account Editor has helped merchants recover over $300,000+ in post-purchase revenue—and save thousands of hours in support.

270,000

orders edited without a support ticket

Customers fixed order mistakes themselves

270,000

orders edited without a support ticket

Customers fixed order mistakes themselves

270,000

orders edited without a support ticket

Customers fixed order mistakes themselves

94,000

address changes caught before fulfillment

Delivery issues prevented

94,000

address changes caught before fulfillment

Delivery issues prevented

94,000

address changes caught before fulfillment

Delivery issues prevented

44,000

upsell items added after checkout

Revenue from post-purchase upsells

44,000

upsell items added after checkout

Revenue from post-purchase upsells

44,000

upsell items added after checkout

Revenue from post-purchase upsells

38,000

cancellations processed with no manual work

Handled cleanly with refund logic

38,000

cancellations processed with no manual work

Handled cleanly with refund logic

38,000

cancellations processed with no manual work

Handled cleanly with refund logic

"We cut our support workload in half during BFCM—without changing our ops stack."

— Sarah

CX Lead, Urban Pup Co.

"Account Editor paid for itself in the first week."

— Jason

Founder, The Brew Co.

Want results like these?

Try Account Editor free on your store

Install App • No credit card required

Loved by Merchants

Real stories from real businesses

Michael Rodriguez

"Account Editor helped us reduce cancellation rates by 32% and support tickets by half. The ROI was immediate."

Michael Rodriguez

"Account Editor helped us reduce cancellation rates by 32% and support tickets by half. The ROI was immediate."

Michael Rodriguez

"Account Editor helped us reduce cancellation rates by 32% and support tickets by half. The ROI was immediate."

Sarah Kim

"The post-purchase upsells alone paid for the app in the first week. Our customers love being able to edit their orders."

Sarah Kim

"The post-purchase upsells alone paid for the app in the first week. Our customers love being able to edit their orders."

Sarah Kim

"The post-purchase upsells alone paid for the app in the first week. Our customers love being able to edit their orders."

David Chen

"Setup took 5 minutes and we saw results immediately. The address editing feature alone saves us hours every day."

David Chen

"Setup took 5 minutes and we saw results immediately. The address editing feature alone saves us hours every day."

David Chen

"Setup took 5 minutes and we saw results immediately. The address editing feature alone saves us hours every day."

How It Works

Get started in minutes, see results immediately

Install the app

One-click install from the Shopify App Store. No coding required.

Install the app

One-click install from the Shopify App Store. No coding required.

Install the app

One-click install from the Shopify App Store. No coding required.

Set your edit window and install the widget

Configure editing rules and timeframes. Our widget automatically appears on order status pages.

Set your edit window and install the widget

Configure editing rules and timeframes. Our widget automatically appears on order status pages.

Set your edit window and install the widget

Configure editing rules and timeframes. Our widget automatically appears on order status pages.

Watch your support tickets drop

Customers handle their own edits while you focus on growing your business.

Watch your support tickets drop

Customers handle their own edits while you focus on growing your business.

Watch your support tickets drop

Customers handle their own edits while you focus on growing your business.

Plans that pay for themselves—starting day one

Whether you're a growing brand or a high-volume Shopify Plus merchant, Account Editor has a plan built for your workflow—and your ROI.

Starter

Best for testing the waters or stores with limited needs

Free

Install on Shopify

10 Order edits per month

25 Email notification per month

Starter

Best for testing the waters or stores with limited needs

Free

Install on Shopify

10 Order edits per month

25 Email notification per month

Starter

Best for testing the waters or stores with limited needs

Free

Install on Shopify

10 Order edits per month

25 Email notification per month

Bronze

For growing stores seeking essential functionality.

$25/Month

Install on Shopify

100 Order edits per month

250 Email notification per month

Bronze

For growing stores seeking essential functionality.

$25/Month

Install on Shopify

100 Order edits per month

250 Email notification per month

Bronze

For growing stores seeking essential functionality.

$25/Month

Install on Shopify

100 Order edits per month

250 Email notification per month

Most Popular

Silver

For scaling brands looking for more control.

$75/Month

Install on Shopify

500 Order edits per month

1000 Email notification per month

Most Popular

Silver

For scaling brands looking for more control.

$75/Month

Install on Shopify

500 Order edits per month

1000 Email notification per month

Most Popular

Silver

For scaling brands looking for more control.

$75/Month

Install on Shopify

500 Order edits per month

1000 Email notification per month

Gold

For advanced DTC and international brands

$200/Month

Install on Shopify

Unlimited order edits per month

Unlimited email notification

Gold

For advanced DTC and international brands

$200/Month

Install on Shopify

Unlimited order edits per month

Unlimited email notification

Gold

For advanced DTC and international brands

$200/Month

Install on Shopify

Unlimited order edits per month

Unlimited email notification

Ready to take control of your post-purchase experience?

Cut support tickets. Recover revenue. Make your customers smile after every checkout.

Prefer a quick chat? Hit the bubble in the corner — we're here to help.

Free to install

5-minute setup

No credit card required

Install on Shopify

Talk to Sales

Frequently Asked Questions

Everything you need to know about Account Editor

Can I limit what customers can edit?

Will this mess with fulfillment?

What happens if a customer doesn't pay after adding items?

Does this work with Shopify Flow?

How quickly can I get started?

Is there a free trial?

Can customers edit international orders?

What about customer support?

Explore Account Editor Today

Easily manage and update your customer accounts with just a few clicks.

Install on Shopify

About

Account Editor helps Shopify merchants reduce support tickets by letting customers edit their orders, update details, and manage returns—on their own.

Explore Account Editor Today

Easily manage and update your customer accounts with just a few clicks.

Install on Shopify

Navigate

Resources

Support

Contact Sales

Terms & Condition

About

Account Editor helps Shopify merchants reduce support tickets by letting customers edit their orders, update details, and manage returns—on their own.

Explore Account Editor Today

Easily manage and update your customer accounts with just a few clicks.

Install on Shopify

Navigate

Resources

Support

Contact Sales

Terms & Condition

About

Account Editor helps Shopify merchants reduce support tickets by letting customers edit their orders, update details, and manage returns—on their own.